Terms of Website Use
These Terms of Website Use (together with any documents referred to in it) detail the terms of use under which you may make use of our website https://withplum.com and the chatbot available through our App, whether as a guest or a registered user. Website Use includes accessing, browsing, or registering to use Plum.
Please read these terms of use carefully before you start using Our Site, as these will apply to your use of Our Site.
By using Plum, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use Plum.
Other applicable terms
These terms of website use refer to the following additional terms, which also apply to your use of Our Site:
- Our Privacy Policy, sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using Our Site, you consent to such processing and you warrant that all data provided by you is accurate.
- Our Plum Terms & Conditions apply to users who sign up to use our services (“Terms”).
- The Premium Service Terms apply to users who sign up to use our premium services.
- The terms and conditions of our third party partners that may be providing services to you.
- Our Cookie Policy, sets out information about the cookies on Our Site.
Information about us
https://withplum.com is a site operated by Plum Fintech CY Limited. We are a private limited liability company registered in the Republic of Cyprus under registration number HE 414801 and have our registered office at 21 Panteli Katelari street, Libra House, Floor 6, 1097 Nicosia, Cyprus. Plum Fintech CY Limited is registered with the Central Bank of Cyprus (“CBC”) in Cyprus and the European Banking Authority ("EBA") with national identification number 115.1.2.40 to provide account information services. Plum Fintech CY Limited is a partner of Modulr Finance B.V., a company registered in the Netherlands with company number 81852401, which is authorised and regulated by the Dutch Central Bank (DNB) as an Electronic Money Institution (Firm Reference Number: R182870) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr Finance B.V. Your funds will be held in one or more segregated accounts and safeguarded in line with the Financial Supervision Act.
Plum Money CY Limited, is a company incorporated in the Republic of Cyprus, under registration number HE 414587, with registered office at 21 Panteli Katelari street, Libra House, Floor 6, 1097 Nicosia, Cyprus. Plum Money CY is an investment firm authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license number 407/21 to provide regulated activities.
Changes to these terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to Our site
We may update Plum from time to time, and may change the content at any time. However, please note that any of the content on Plum may be out of date at any given time, and we are under no obligation to update it.
If we change these terms of use, we will post the revised document here with an updated effective date. If we make significant changes to these terms of use, we may also notify you by other means such as sending an email or posting a notice on our home page.
We do not guarantee that Our Site, or any content on it, will be free from errors or omissions.
Accessing Plum
Our Site is made available free of charge.
We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted. Access to Our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of Plum without notice. We will not be liable to you if for any reason Our Site is unavailable at any time or for any period. We reserve the right to restrict or deny you access to all or some parts of Plum if, in our opinion, you have failed to comply with these terms of use.
You are responsible for making all arrangements necessary for you to have access to Plum.
You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Plum is directed to people residing in an EU country or in a EEA country. We do not represent that content available on or through Plum is appropriate or available in other locations. We may limit the availability of Our Site or any service or product described on Plum to any person or geographic area at any time. If you choose to access Plum from outside the European Union, you do so at your own risk.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in relation to Plum, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from Our Site for your personal use and you may draw the attention of others within your organisation to content posted on Our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on Our Site must always be acknowledged.
You must not use any part of the content on Our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of Plum in breach of these terms of use, your right to use Plum will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No reliance on information
The content on Plum is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Plum.
Although we make reasonable efforts to update the information on Our Site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on Our Site is accurate, complete or up-to-date.
Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to Our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, Plum; or
- use of or reliance on any content displayed on Our Site.
As a consumer using Plum, please note that we only provide Plum for domestic and private use. You agree not to use Plum for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked to from Plum. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in the Plum Terms and Conditions.
Acceptable Communication
When using our App or Our Site, you may on occasion require assistance from members of Plum staff in connection with an issue, finding more information or any other query. In any and all communications with Plum staff, the customer must refrain from any language or actions which may be considered abusive, aggressive or harassment. Continued or repeating behaviour of this nature may result in the customer being banned from using the Plum App and cancellation of our agreement with the customer in accordance with clause 13 of the Terms and Conditions.
Viruses
We do not guarantee that Plum will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access Our Site. You should use your own virus protection software.
You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Site, the server on which Our Site is stored or any server, computer or database connected to Our Site. You must not attack Our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Plum will cease immediately.
Linking to Plum
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to Plum in any website that is not owned by you.
Plum must not be framed on any other site, nor may you create a link to any part of Our Site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on Plum other than that set out above, please contact help@withplum.com
Validity
If any part or provision of these terms of use are found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.
Third party links and resources in Our Site
Where Plum contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
Applicable law
As a consumer, please note that these terms of use, its subject matter and its formation, are governed by Cyprus law. You and we both agree that the courts of the Republic of Cyprus will have jurisdiction to settle any dispute or claim arising out of or in connection with these terms of use or generally the use of Our Site. However, if you are a resident in another EU country or another EEA country you may also be in a position to bring proceedings in that country if you have such a right under the law.
Contact us
To contact us, please email help@withplum.com.
Thank you for visiting Plum.