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Frequently Asked Questions


Saving Investing Data & Security Your Account

I've signed up for Plum, how do I invest?

Hooray, you're nearly there! You can start investing by typing "investments" to Plum. Getting started takes a matter of minutes, and your money will be invested within a few days. Note that you need to be 18 and a UK resident to invest.

What investment options are available?

You can put your money to work in a range of funds, which allow you to invest in themes that matter to you, and at risk levels you are comfortable with. Whether that’s investing in the likes of Google or Facebook via the Tech Fund, in China or Brazil via the Emerging Markets Fund, or in socially conscious companies via the Ethical Fund.

You can choose as many of these as you like! Remember, as with all investments capital is at risk and instant access is not guaranteed.

How much does it cost to invest with Plum?

Plum Investments is a paid service. There is a monthly £1 fee for Plum Investments (charged only when you have money invested), plus a 0.15% fee on the value of your investments to cover our technology provider fees. Additionally, the funds themselves carry their own management fees, which are described on the respective fund details pages when you are picking an investment.

Note that if you don't wish to use Plum Investments, then using Plum is free of charge.

What are the risks of investing?

It is important to understand that investing comes with some risks. Your capital is at risk, which means that it is possible that the amount you invest (your "capital"), will not increase in value, or even that you get back less money than you put in.

Keep in mind that historic performance is not a reliable indicator of future performance. With stocks, it is not possible to predict future returns, therefore your return might be different than what you expect.

You can read a detailed explanation about the risks of investing here.

What if I have further questions about investing?

If you can't find the answer you're looking at on this page, or the Plum Investments page, you can always type "chat to a human" to Plum. Alternatively, you can email us at help@withplum.com.